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Fast Company|June/July 2018Seeing Business From 100 new anglesOne of the many insights Mary Kaye Schilling gleaned from spending time with Reese Witherspoon is that the award-winning actress and producer likes to play a parlor game with her family: They’ll watch television, and Witherspoon will pause the programming and ask her husband and kids to describe what they just saw. They might offer an observation about the product or the characters in an ad. Witherspoon will note how many (or few) women were featured.Witherspoon’s commitment to increasing the number of women in prominent roles in Hollywood—on screen and behind the scenes—predates the rise of the Time’s Up movement, of which she is a leader. It is at the heart of Hello Sunshine, her media company, which aims to tell women’s stories across a variety of platforms, and it…3 min
Fast Company|June/July 2018Opening the ClosetRent the RunwaySince launching in 2009, Rent the Runway has transformed from an evening-wear rental company to, in cofounder and CEO Jennifer Hyman’s words, a full-service “closet in the cloud,” offering members clothes and accessories for work, proms, weddings, pregnancies, and more. With 9 million customers and a new unlimited plan (for $159 per month), Rent the Runway has developed a sophisticated back-end platform that includes tools to manage its inventory and same-day delivery and dry-cleaning services. Now the company is lending that logistics expertise to luxury fashion brands. “We’re opening our capabilities to any retailer that not only wants to monetize their inventory,” says Hyman, “but also access our customer base.”That means instead of just playing middleman, Rent the Runway will allow customers to rent directly from brands—either through…3 min
Fast Company|June/July 201806 FOR REDEFINING TESLA’S ELECTRIC CARS—REPEATEDLYFranz von HolzhausenChief designer, TeslaWhen Franz von Holzhausen joined Tesla in 2008, the electric-car startup was so inexperienced at vehicle design that it had to outsource most of the work on its original Roadster to the sports-car manufacturer Lotus. Today, its growing product lineup reflects the stylish minimalism of von Holzhausen, a veteran of GM, Mazda, and Volkswagen. For the Model 3 sedan, which arrived in 2017 with a starting price of $35,000, the designer helped figure out how to bring the price down (there’s only one dashboard screen and no self-extending door handles) while still delivering the carmaker’s signature understated, aerodynamic look. For Tesla’s latest Roadster, due in 2020 and priced at $200,000, von Holzhausen ditched the opaque roof of the 2008 model for a lightweight, removable glass one…1 min
Fast Company|June/July 201809 For offering Instagram as a storefrontVishal ShahDirector of product, Instagram BusinessIn the two years since Vishal Shah launched Instagram Business, a free suite of tools that allows companies to use the social platform as a storefront, 25 million businesses have signed on—and half don’t even list an external website on the app. That means Instagram is their primary point of advertising and customer interaction, explains Shah. Designed to offer businesses a way to reach customers in a mobile-first, user-friendly environment, the tools Shah and his team built let companies glean traffic insights, share shoppable photos, and run targeted advertisements on Stories. Two hundred million Instagram users now visit a business profile every day; to them, corporate accounts look nearly identical to those of their friends or favorite celebrities. “We’re shooting for an ad experience that…1 min
Fast Company|June/July 201815 For sounding off in classAlex RappaportCEO, Flocabulary“Music is one of the most ancient learning tools we have,” says Flocabulary CEO Alex Rappaport, “but for some reason, after kindergarten, it disappears [from the classroom].” He and cofounder Blake Harrison, both musicians, began producing SAT prep hip-hop tunes for teens in 2004, realizing (11 years before the debut of Hamilton) that rap songs are easier to memorize than flash cards. Their company now oversees a 1,000-plus video library that’s accessed by K through 12 students at 20,000 schools in all 50 states. Flocabulary’s two- to three-minute-long videos—performed by artists with age-appropriate candor—cover history, math, literature, and other subjects, and come with teacher resources including discussion questions and quizzes. Now, Rappaport is focused on helping kids grapple with social-emotional issues and topics such as race, empathy, and…1 min
Fast Company|June/July 201818 For placing DNA sequencing in the palm of your handGordon SangheraCofounder and CEO, Oxford Nanopore TechnologiesScientists around the world have been using the MinION—a handheld device that can sequence DNA and RNA in real time and costs just $1,000—since Oxford Nanopore Technologies first released it four years ago. Real-time sequencing has been a game changer for infectious disease diagnosis, and the portable MinION has helped biologists, environmental researchers, and forensics experts perform rapid analysis of plant, animal, and microbial samples in the field without waiting days or weeks for lab results. A team of scientists even recently published the first full human genome sequence with the device. “I’m an electronics guy,” says CEO Gordon Sanghera, who previously designed blood glucose sensing devices. “I like implementing improvements and seeing the work people are doing.” Last year, Sanghera introduced two new…1 min
Fast Company|June/July 201821 FOR MAKING LARGE-SCALE HEALTHCARE PERSONALStephen KlaskoPresident and CEO, Jefferson Health and Jefferson University“With AI on the horizon, training humans to be better robots doesn’t make sense,” says Stephen Klasko, CEO of Philadelphia’s Jefferson Health. “The doctor of the future needs to be self-aware and empathetic.” Klasko, an OB-GYN and a Wharton MBA, has not only grown the network from 3 to 13 hospitals and revenues from $1.8 billion to $5.1 billion since taking the helm in 2014, he’s also finding new ways to foster actual care. A sample:1. Eighty percent of Jefferson’s doctors are trained in the network’s telehealth platform, which offers 24/7 patient assistance. (Most scheduled visits derailed by January’s “bomb cyclone” were able to take place through video chat.) 2.“Virtual rounds” allow family to sit in via videoconferencing software when the doctor…1 min
Fast Company|June/July 201824 For fighting inequality through architectureBryan C. Lee Jr.Founder, Colloqate DesignNew Orleans designer Bryan C. Lee Jr. practices “colloquial architecture”—the idea that buildings should reflect a community’s values. Decades after a highway ripped apart one of the city’s traditionally black neighborhoods, Lee is enhancing the underpass with a 19-block-area marketplace for small businesses, classrooms, exhibitions, and demonstrations. Last year, when some of New Orleans’s Civil War monuments were removed, Lee and a team of artists and historians covered the city with posters of the characters and movements that shaped its more constructive past. Local officials are now incorporating the project into their planning, with Lee and his team facilitating talks with residents about future monuments that would move beyond “lionizing individuals in the fight for justice,” he says. Lee also hosts workshops in which he…1 min
Fast Company|June/July 201827 For getting people to the pollsKat CalvinFounder, Spread the VoteMore than 21 million Americans lack government-issued photo identification, yet an increasing number of states—including Texas, Wisconsin, and Georgia—have passed measures requiring IDs to vote, effectively suppressing turnout, especially among minorities. Last year, Los Angeles–based lawyer Kat Calvin launched the nonprofit Spread the Vote, which helps people, particularly those who are poor, homeless, or immobile, secure official identification. “After the 2016 election, it was pretty obvious to me that voter ID laws had had a massive effect,” she says. “But while there were organizations working on legislative and judicial remedies, I couldn’t find any scalable solutions to just getting people IDs.” Her organization, which now has more than 30 chapters across five states, assists prospective voters by helping them pay all the fees associated with getting…1 min
Fast Company|June/July 201833 FOR CONVINCING US TO PUT. THAT. PHONE. DOWN.Graham DugoniFounder and CEO, YondrGraham Dugoni founded Yondr in an attempt to protect us from our worst impulse in the age of apps: looking down instead of at the world ahead. “When something new comes along it always displaces something else,” he says. “The question is, What did smartphones push out of the way? And are those things vital to the human experience?” Four years ago, he created a small neoprene pouch that can be locked by a concert or comedy club venue—but stays with users—until a show is over, creating a refreshingly device-free environment. Yondr has taken off among musicians and comedians, including Haim, Dave Chappelle, and Chris Rock, who use it to keep live audiences engaged and to try out new material without having it uploaded to YouTube.…1 min
Fast Company|June/July 201836 For piping up for songwritersJody GersonChairman and CEO, Universal Music Publishing GroupStreaming lets us listen to whatever we want, whenever we want, without ever opening our wallets. But “every time you hear a song, it has to be licensed and paid for,” says Jody Gerson, head of Universal Music Publishing Group, which reps major global artists from Bruce Springsteen to Ariana Grande. “That’s what I do.” In an era of industry-wide change, Gerson played a key role in bringing together a landmark consortium of music publishers and label executives—parties long at odds over royalty share—to lobby for new legislation in Washington. The Music Modernization Act, which Congress could pass this summer, would establish a first-ever database of songwriters that will enable them to be credited—and thus paid—electronically and automatically, like musicians. She’s also finding…1 min
Fast Company|June/July 201839 For redefining sports highlightsOmar RajaHouse of Highlights founder, Bleacher ReportTHE PROBLEM: LeBron James was leaving the Miami Heat in 2014. Omar Raja, a 20-year-old Central Florida University sophomore, was bummed and looking to console himself by watching funny in-game clips of James on YouTube. There weren’t any.THE EPIPHANY: Raja began using his iPhone to capture quirky game moments off the TV. Why not share them?THE EXECUTION: Raja set up the House of Highlights Instagram account and began posting his clips. Soon he was also uploading highlights sent to him by friends.THE RESULT: Bleacher Report acquired HoH in 2015, and since then the account has grown to more than 8 million followers (including A-listers like Cristiano Ronaldo, Nicki Minaj, and LeBron himself). HoH sponsors now include Under Armour and Lexus. Raja signed YouTube star…1 min
Fast Company|June/July 201842 For teaching us how to cope with tech overloadManoush ZomorodiAuthor and host, Note to SelfAs the host of WNYC’s six-year-old podcast Note to Self, Manoush Zomorodi helps listeners address some tricky contemporary issues: social media addiction, information overload, diminished privacy. “We can’t base our entire economy on crossing our fingers and hoping that Mark Zuckerberg does the right thing,” she says. As recent news has shown, Facebook may not course-correct without a public outcry. “We are at this moment when the mainstream is starting to question what role these platforms have in their lives.” Zomorodi, a former longtime BBC contributor who describes herself as a “guide to an accelerating world,” encourages listeners to make small behavior modifications, such as changing the privacy settings on apps or keeping phones pocketed while in transit. How engaged is Zomorodi’s audience? In…1 min
Fast Company|June/July 201845 For selling luxury beauty at drugstore pricesMarcia KilgoreFounder, Beauty PieTHE PROBLEM: Cosmetics brands often source products from European labs at factory prices, then hike the cost to cover distribution and other expenses.THE EPIPHANY: Marcia Kilgore, who sold Bliss Spa to LVMH in 1999, realized she could buy the same products as brands like Armani and La Prairie, then sell direct to consumer with minimal packaging.THE EXECUTION: Kilgore launched Beauty Pie in 2016. Though anyone can buy through the site, members who pay a fee can access the brand’s luxury-quality makeup and skincare for cut-rate prices. Beauty Pie’s Everyday Great Skin Foundation is just $6.05 for members. To discourage customers from buying and reselling, Kilgore implemented monthly purchasing limits.THE RESULT: The company has tens of thousands of members, Kilgore says, and nearly everyone who makes a onetime…1 min
Fast Company|June/July 201848 FOR REVITALIZING VACANT STOREFRONTSRoss BaileyFounder and CEO, Appear HereAppear Here is an online marketplace for pop-up spaces that entrepreneur and designer Ross Bailey created five years ago in the U.K. It has since been used by more than 150,000 brands—including Apple and Nike—to launch concepts at thousands of locations in London and Paris. Last year, Bailey expanded into New York, inking exclusive deals with the city’s top landlords and real estate firms, and raised more than $20 million from investors to fund the company’s growth.What inspired you to start Appear Here? Even companies founded on the idea of not having physical stores have ended up launching [pop-ups] as a way to connect with customers. When I was looking for a space to sell my T-shirts in London, there were whole areas of empty…1 min
Fast Company|June/July 201851 For reforesting the AmazonM. SanjayanCEO, Conservation InternationalDeforestation is responsible for one-tenth of global warming emissions. Conservation scientist M. Sanjayan has responded by recruiting a diverse coalition of technical and funding partners (from the World Bank to the promoters of the Rock in Rio concert series) to help him undertake the largest-ever tropical-reforestation project. Over the next five years, 73 million new trees will sprout up over 70,000 acres of the Brazilian Amazon (the equivalent of 30,000 soccer fields). Sanjayan is championing a planting technique called muvuca (Portuguese for a lot of people in a small space) that sprinkles seeds for hundreds of native plants rather than engaging in the traditional practice of sowing individual seedlings by hand, which is time- and labor-intensive. Even on fallow land that’s been slashed and burned or cleared…1 min
Fast Company|June/July 201855 For programming diversity into techAline LernerCofounder and CEO, Interviewing.ioAs an app developer in 2011, Aline Lerner volunteered to help her company with recruiting. She learned that the existing practices were less than meritocratic, prioritizing Ivy League degrees, for example, over coding chops, often to the detriment of engineers from underrepresented backgrounds. She and fellow MIT alum Andrew Marsh launched Interviewing.io, a platform that allows applicants to complete an employer-supplied coding exercise anonymously. If they do well, they unlock the option of going on an in-person interview. Lerner says a new engineer registers for Interviewing.io every eight minutes, and 40% of the users are candidates who lack the traditional tech pedigree. Last year, Lerner forged partnerships with Github, Udacity, Quora, and more to help them create pipelines of nontraditional candidates. When you can efficiently evaluate…1 min
Fast Company|June/July 201858 For powering affordable geothermal homesKathy HannunCofounder and CEO, DandelionTHE PROBLEM: By using the earth’s natural temperature to either move heat into homes or extract it, geothermal systems can efficiently warm and cool houses with little environmental footprint. Trouble is, they have traditionally been expensive: Digging a ground-loop system into a yard can cost upwards of $80,000.THE EPIPHANY: As a product manager at X, the moonshot factory based at Google (now Alphabet), Kathy Hannun was focused on ways to save energy and cut carbon emissions when one of her colleagues sent her an email in early 2015 about geothermal homes. After extensive research, Hannun realized she could take a page from solar companies, simplifying and standardizing the installation process to reduce costs significantly.THE EXECUTION: Hannun hired solar expert James Quazi, and the duo worked for…1 min
Fast Company|June/July 201861 For humanizing eldercareMitch BesserFounder and CEO, AgeWellTHE PROBLEM: Many elderly people lack regular contact with others who might notice a health problem before it turns into a crisis.THE EPIPHANY: American physician Mitch Besser was working in Africa, assisting HIV-positive African moms, when his father wound up in intensive care with an undetected urinary tract infection that could have been treated “by a five-dollar urine analysis and antibiotics,” Besser says.THE EXECUTION: Besser launched AgeWell in 2014 to match compassionate adults with elderly people living alone. After receiving training and a tablet device, AgeWell workers (who “effectively make minimum wage” but sign up, Besser says, for altruistic reasons) take notes that are monitored by doctors who can follow up if they spot a health concern.THE RESULT: AgeWell has received funding from Robert Wood Johnson…1 min
Fast Company|June/July 201864 FOR INCREASING THE EXPOSUREJoshua KissiPhotographer and cofounder, TonlJoshua Kissi, who founded the popular style blog Street Etiquette, which morphed into a creative agency, is turning his artistic eye toward the ordinary. Tonl, his new stock photography company, offers original images that feature people of color and different sexual orientations doing everyday things: working out, cooking dinner, hanging at the beach. With customers such as Google, Facebook, and Pop-Sugar deploying Tonl’s images in their marketing and editorial content, the 10-month-old company is already changing standards.What are some of the problems inherent in stock photography? It can be caricature in the worst possible way. Very few stock photography companies are showing images that feel relatable. Part of that is also the lack of ethnic representation. We thought, Let’s show diversity without it looking like you’re…2 min
Fast Company|June/July 201870 FOR ENLISTING TECH TO HELP VETERANS KEEP FIGHTINGChris MercadoCofounder and partnership director, Objective ZeroArmy officer Chris Mercado was completing his master’s at Georgetown’s School of Foreign Service when he got a call from his former infantry mate Justin Miller. It had been seven years since Miller served in Iraq, but he was still racked with survivor’s guilt and contemplating suicide. Mercado knew Miller’s plight was common; in America, nearly 20 vets commit suicide daily. The six-hour phone call, which saved Miller’s life, inspired Mercado to develop Objective Zero, which launched last November. Once a veteran logs in to the Objective Zero app, they are immediately connected to one of more than 350 trained volunteers. The app has facilitated more than 3,000 text-message conversations and 1,900 phone hours for nearly 500 users. Mercado is now patenting a feature…1 min
Fast Company|June/July 201873 FOR OFFERING NEW BADGES OF HONORSylvia AcevedoCEO, Girl Scouts of the USAWhen Sylvia Acevedo was a girl in Las Cruces, New Mexico, a Girl Scout troop leader encouraged her to build a model rocket for a science badge. That experience “was an inflection point in my life,” says Acevedo, who became an actual rocket scientist, with an advanced degree in systems engineering from Stanford and a résumé that includes stints at NASA’s Jet Propulsion Lab and IBM, plus senior executive roles at Apple, Autodesk, and Dell. After becoming CEO of the Girl Scouts of the USA last year, she has been finding creative ways to accelerate the organization’s increasing STEM emphasis.A fuller spectrum: In May 2017, Acevedo green-lighted the largest rollout of new badges in nearly a decade; 39 of the 47 are in such…1 min
Fast Company|June/July 201876 For charging ahead with a payday lending alternativeMarla BlowFounder and CEO, FS CardTHE PROBLEM: Each year, more than 12 million Americans turn to payday lenders in order to access short-term cash, despite onerous fees.THE EPIPHANY: When Marla Blow, a former Capital One executive, joined the Consumer Financial Protection Bureau in 2011, she realized the full extent to which credit card companies and banks had pulled back from serving subprime consumers in the wake of the 2008 financial crisis. This left borrowers no option but to rely increasingly on payday lenders when faced with a cash crunch. “That suggested a giant market opportunity,” she says.THE EXECUTION: Blow’s startup, FS Card, offers consumers a credit card, called Build, that comes with a $500 limit—slightly more than the average payday loan—and a built-in coach to improve financial health. The company…1 min
Fast Company|June/July 201882 FOR DESIGNING FOR THE APOCALYPSEAne CrabtreeCostume designerTony Soprano’s bathrobe. Dolores Abernathy’s prairie dress. Offred’s red cloak. Veteran costume designer Ane Crabtree has created the iconic looks for numerous shows that have helped define the modern golden age of television, including The Sopranos, Justified, and Masters of Sex. But it’s her work on Hulu’s The Handmaid’s Tale and HBO’s Westworld—both came back for their second seasons in April—that has elevated her to dystopian couturier.What drew you to working on The Handmaid’s Tale and Westworld? They’re very punk, both of them, and that’s where my roots are, but they’re also classicist in their story structure. I spent my formative years in England [during punk’s heyday] and trained in fashion design, but prior to, I learned painting, fine arts, art history, and Shakespeare.You received an Emmy nomination…2 min
Fast Company|June/July 201885 For playing to the crowdErika NardiniCEO, Barstool SportsWhen Erika Nardini beat out 74 male candidates to become CEO of the dude-centric lifestyle blog Barstool Sports in 2016, the company had almost no infrastructure but did boast a rabid, un-PC fan base. Nardini has embraced the attitude but overhauled everything else to turn the Boston-based company into a next-generation sports media brand that brought in more than $30 million in 2017 and is valued at $100 million. Her success in part can be credited to diversifying revenue beyond digital advertising. In addition to selling limited-edition merchandise—this spring, to capture the excitement around Tiger Woods’s comeback, Barstool sold T-shirts with his silhouette and the phrase “Make Sundays Great Again”—she’s steering the brash brand onto more eclectic turf. Last November, Nardini bought Rough and Rowdy, an amateur…1 min
Fast Company|June/July 201888 For inspiring us to clean houseMargareta MagnussonAuthorDeath cleaning—known in Sweden, its country of origin, as döstädning—may sound morbid. But it’s really an act of love, says Margareta Magnusson, the 84-year-old first-time author of The Gentle Art of Swedish Death Cleaning, the New York Times best seller that was originally released in Sweden last October and has been published around the world—eventually, it will reach 29 countries. The slim volume, written with blunt Scandinavian humor and the common sense of someone who’s culled her belongings through 17 moves, guides readers of any age through the process of freeing yourself from unnecessary stuff (before someone else has to do it for you). Shredding old papers and finding a new home for heirlooms before you’re gone “[helps] make your loved ones’ memories of you nice—instead of awful,” Magnusson…1 min
Fast Company|June/July 201894-95 FOR GIVING AFRICAN TECH A GLOBAL STAGEHaweya Mohamed and Ammin YoussoufCofounder and managing director / cofounder and CEO, AfrobytesIn addition to the usual hurdles of fundraising and scaling, African tech founders face the fundamental misperception that they’re working in an innovation-starved environment. French entrepreneurs Haweya Mohamed and Ammin Youssouf—whose families are from Somalia and the Comoro Islands, respectively—are challenging that idea with their three-year-old Afrobytes tech conferences, which bring together international investors and African startups for events in Paris, New York, and Hong Kong. “There are a lot of tech investors who aren’t ready to go directly to Africa, because they are unfamiliar with the landscape,” says Youssouf. “So we bring the startups to them.” The flagship event in Paris last June brought French-, English-, and Portuguese-speaking African entrepreneurs under one roof to raise money and…1 min
Fast Company|June/July 201899 For democratizing the tools of public defenseRaj JayadevCofounder, Silicon Valley De-BugWith more than 2 million citizens in jail, the U.S. has the world’s highest incarceration rate. Raj Jayadev knows that low-income Americans can suffer poor legal representation, so his San Jose–based nonprofit teaches people how to parse legal jargon to help defend loved ones accused of crimes ranging from unpaid parking violations to murder. Last year, Silicon Valley De-Bug nearly doubled its number of educational hubs (now 21 around the country) where family and friends of the accused learn how to scan police reports for inconsistencies, bolster arguments for overtaxed public defenders, and compile biographical information to help a judge see the defendant beyond a case file. Silicon Valley De-Bug has raised over $1 million from Google and Colin Kaepernick, among others, and helped free more…1 min
Fast Company|June/July 2018It’s Time to Burst Silicon Valley’s Tech BubbleSilicon Valley showrunner Alec Berg just wanted to let viewers in on the joke. When he started writing the satirical HBO series five years ago, the Valley seemed to him like a caricature, rife with overhyped tech products and self-aggrandizing corporate mission statements. It was full of “arrogance” masquerading as “altruism,” Berg says—and he and show creator Mike Judge began skewering the startup industry for dressing up dumb social media apps as world-changing innovations, producing self-driving cars that can’t follow directions, and lionizing machinelike engineers who build things without fear of the consequences. “Those people scare the shit out of me,” laughs Berg, who remembers meeting with various developers in the early years of writing the show and being alarmed by how little consideration they gave to the potential dangers…7 min
Fast Company|June/July 2018THE RECOMMENDERBKR WATER BOTTLEFrom $42 mybkr.com“I’ve had a lot of water bottles and this one is by far my favorite. Not only because it’s glass (which helps the water keep a clean taste) but because of the top handle, which makes it super easy to hold on a hike and carry around during the day.”Eleanor HaycockFounder, Year of OursMOLEKULE AIR PURIFIER$799 molekule.com“We were recently inspired to re-search and invest in a new air purifier. This one by Molekule is quiet, energy efficient, and can be controlled via an app. It also looks cool.”Derik MillsFounder and CEO, YogaGloCHEN AND KAI FOLDED VESSELFrom $150 comingsoonnewyork.com“If you, like me, are still in love with print magazines and books, this cleverly designed shelf will help you show off your reading list in exquisite fashion.”Phillip PicardiChief…2 min
Fast Company|June/July 201807 FOR TAKING THE PAIN OUT OF SECURITY CHECKSCaryn Seidman BeckerChairman and CEO, Clear“I love a good turnaround story,” says Caryn Seidman Becker, a former hedge-fund manager who bought the airport-focused biometric-identity company Clear out of bankruptcy in 2010. At the time, Clear’s exclusive focus on speeding travelers through security lines seemed increasingly limiting, especially given the rollout of the TSA’s PreCheck program. But Seidman Becker had a bigger vision for the technology, which uses iris scans, fingerprints, and facial recognition to verify the identities of its vetted, $179-a-year members. Not only has she reestablished Clear as a leader in airport security, with dedicated lanes at 24 hubs across the country, but through a new partnership with Delta Air Lines, Clear is using biometric verification to automate everything from baggage check to the boarding process, part of her…1 min
Fast Company|June/July 201810 For navigating beyond the rideAnthony TanCofounder and CEO, GrabIn the past year, Southeast Asian ride-hailing company Grab hit 90 million downloads, reached 196 cities, took in more than $2 billion in investments, and even acquired Uber’s Southeast Asia business. CEO Anthony Tan has fueled this growth by transforming Grab from a mere app into a platform for everything from bike sharing to food delivery to, most recently, mobile payments. Tan initially launched the GrabPay mobile wallet in 2016 to enable transactions between riders and drivers who don’t have traditional bank accounts. Last November, he began integrating other merchants, allowing GrabPay’s 5 million users to shop at participating stores and food stalls. Next up: a partnership with Japan’s Credit Saison to offer microloans and other services to Grab’s growing network of drivers, riders, and small…1 min
Fast Company|June/July 201812-13 FOR TRANSLATING AMAZON CHECKOUT TO REAL LIFEDilip Kumar and Gianna PueriniVP of technology, Amazon Go and Amazon Books / VP, Amazon GoAmazon earned its e-commerce bona fides more than 20 years ago by reducing the checkout process to a single click. The company’s new Amazon Go store, in downtown Seattle, represents a similar revolution. Gianna Puerini and Dilip Kumar have redesigned the neighborhood grocery as a cashier-free experience. Shoppers identify themselves (and their Amazon account) by scanning their phones upon entering. Ceiling-mounted cameras and AI software identify items as they’re removed from shelves—and shoppers simply leave when they’re done. People queued up around the block when Go opened in January. Amazon is reportedly planning to open up to six more this year, and the “just walk out” concept has already been cloned in China.When you set…2 min
Fast Company|June/July 201816 FOR TACKLING CONCUSSIONSAnn McKeeDirector of neuropathology service, VA Boston Healthcare SystemAnn McKee has been studying cadaver brains for decades, so when she first discovered signs of neurodegenerative disease in the brain of a former professional football player in 2008, she assumed the NFL would be interested. “They were very dismissive,” recalls McKee. “They were not even willing to entertain it as a possibility.” (The league publicly acknowledged that “concussions can lead to long-term problems” for the first time in 2009.) A decade later, it’s becoming increasingly difficult for football fans to ignore the evidence, thanks in large part to a study McKee published last July in the Journal of the American Medical Association that looked at the brains of 111 NFL players. All but one exhibited chronic traumatic encephalopathy, or CTE, a…1 min
Fast Company|June/July 201819 For granting luxury items new lifeJulie WainwrightCEO, The RealRealWhen Julie Wainwright sees a Gucci or Céline bag on eBay, photographed with poor lighting, she winces. As the CEO of the RealReal, a marketplace for pre-owned luxury clothes, jewelry, and art, she’s dedicated to making sure that transactions feel luxurious, too. “We didn’t want to break the romance,” she says. The RealReal sends sellers boxes and shipping labels. When goods arrive at the warehouse, they are checked for authenticity before an expert determines their value (the RealReal takes a 30% to 50% cut). The seven-year-old company, which has received $173 million in VC funding and employs 1,500 people, just opened a brick-and-mortar store in New York and expects to bring in $1 billion in revenue over the next couple of years, Wainwright says. This keeps it…1 min
Fast Company|June/July 201822 FOR BUILDING WAKANDAHannah BeachlerProduction designerThe Afrofuturist sets of Marvel’s 2018 blockbuster Black Panther, with their blend of modernist forms and traditional African motifs, were the brainchild of Hannah Beachler, the production designer behind Miami’s sun-drenched underside in Moonlight and the working-class Philadelphia of Creed. She also helped develop Beyoncé’s Southern Gothic look for the visual album Lemonade. For Beachler, every project is a distinct creative challenge. “There’s no unique tool that I use, other than my imagination,” she says.Wakanda, the hidden African utopia in Black Panther, is a fantasy, but it also feels real and textured. How did you approach that? We were representing Pan-Africa. All the cultures came together to create a Wakanda aesthetic. I always do research, but the Wakanda [set design] “bible” that we used took me months to…2 min
Fast Company|June/July 201825 FOR LAUNCHING A ZERO-G ECONOMYTwyman ClementsCEO, Space TangoTwo boxes, each the size of a microwave oven, sit 250 miles above Earth on the International Space Station. They are miniature R&D labs, built and operated by Twyman Clements’s four-year-old company, Space Tango, that allow customers to test materials and manufacturing methods free of Earth’s gravity. The first TangoLab arrived on the ISS via SpaceX-9 in August 2016; a second went up on SpaceX-12 a year later. Each box can hold up to 21 independent “cube labs,” which run autonomously and stream data back to Space Tango engineers on Earth with a mere 700-millisecond delay, allowing them to observe results and adjust experimental settings quickly. Space Tango launched 30 tests for clients in 2017, its first year of commercial operation, and will send about 50 in…1 min
Fast Company|June/July 201828 FOR CONNECTING US WHEN THE GRID IS DOWNDaniela PerdomoCofounder and CEO, goTennaThe Problem: Entrepreneur Daniela Perdomo was living in Brooklyn in October 2012 when Hurricane Sandy struck, and large swaths of New York lost power and internet service. “It was like a Don DeLillo–type apocalypse,” she recalls.The Epiphany: Recognizing the vulnerability of our critical communications infrastructure, Perdomo saw an opportunity to create a network that would allow users to text without a cell signal or Wi-Fi.The Execution: Perdomo and her technologist brother, Jorge, created a thin, 5-inch-long plastic-encased device that pairs with a cell phone via Bluetooth and transmits messages using radio frequencies, sort of like a walkie-talkie. Their second-generation product, the goTenna Mesh, added mesh-networking—capabilities that broaden the off-grid coverage area by allowing the devices to bounce encrypted messages off each other until they reach their…1 min
Fast Company|June/July 201831 For tripping Twitter’s live wireKay MadatiGlobal VP and head of content partnerships, TwitterKay Madati joined Twitter from BET last September to accelerate its live-video ambitions, and he proceeded to close 22 new partnerships in the fourth quarter of 2017. His goal: Find opportunities that complement rather than compete with media brands. “I’m not here to tell [networks] to stop producing content on TV and [only] put it on Twitter,” he says. Here’s how he’s helping partners go #Live.BUZZFEED: Madati and his team have helped grow BuzzFeed’s AM to DM morning show on Twitter to an average of 1 million daily viewers by offering it on demand, rather than just live, and adding segments showcasing viewer tweets.ACADEMY AWARDS: Madati devised three live-video experiences to air before, during, and after the Oscars. PeopleTV hosted the red…1 min
Fast Company|June/July 201834 For creating fashion without wasteMisha NonooCreative director, Misha NonooMisha Nonoo is a luxury fashion designer whose eponymous line has been sold at Bergdorf Goodman and worn recently by such tastemakers as Meghan Markle and Gwyneth Paltrow. Two years ago, she grew overwhelmed by the waste she saw in the industry, particularly how many clothes went unsold at the end of every season. “It was worrying to me not just from a balance-sheet perspective, but also from an environmental perspective,” she says. After restructuring her business entirely, she now sells exclusively through her website and eliminates the problem of “dead” inventory by making every piece of clothing only when a customer orders it. (It arrives at the customer’s doorstep a week later.) Nonoo, who is now raising money from angel investors to expand her operation,…1 min
Fast Company|June/July 2018Cybersecurity’s New BattleFor more than two decades, spear phishing has been grueling but highly effective. Hackers use social engineering—digital tricks designed to win people’s trust—to identify valuable and vulnerable targets. An ostensibly trustworthy email asks for sensitive information or entices the recipient to click on a link that surreptitiously installs malware and grants access to internal networks. Phishing is a low-risk but labor-intensive bet, one that can reward cybercriminals with a treasure trove of financial, personal, and even classified material to exploit.But what if these breaches were easier to carry out? What if hackers could combine their old-school manual tactics with machine learning to systematically find vulnerabilities in a system’s defenses?Advanced cybersecurity firms already employ machine learning, neural networks, and deep learning to bolster their clients’ defenses. But the emergence of cyberattacks…3 min
Fast Company|June/July 201840 FOR FINDING POETRY IN ADOLESCENCEJason ReynoldsAuthorWith clear language and bracing honesty, Jason Reynolds’s young-adult novels grapple with thorny issues (alcohol abuse, gun violence, police brutality) in contemporary urban settings, offering a subset of readers a literary mirror they’ve never had before. Last fall, the D.C.-born writer tackled a new form—the novel in verse—with Long Way Down, which follows Will, a 15-year-old boy dealing with the shooting death of his brother. The book hit the New York Times best-seller list and was a National Book Award finalist. Reynolds followed up this spring with the poem “For Every One” and the middle-school-age novel Sunny.You’ve said that you draw from real life in creating your characters. Who inspired Will? When I was 19, I lost a dear friend to murder. The pain was so heavy, I was…2 min
Fast Company|June/July 201843 For telling the jokes only she can tellAmber RuffinWriter and performer, Late Night With Seth MeyersAmber Ruffin became the first African-American woman ever to write for a late-night talk show when she joined the staff of Late Night With Seth Meyers in 2014, and she’s been crucial to its success in an era of Trump, #MeToo, and Black Lives Matter. Over the past year, Ruffin has increasingly appeared on camera, with a series of zany yet incisive bits such as “Jokes Seth Can’t Tell,” in which she and fellow writer Jenny Hagel (who is gay) deliver racism- and sexism-skewering punch lines that Meyers innocently tees up. Segments like “Amber Says What” and “Amber’s Late Night Safe Space” have racked up millions of YouTube views, and feature Ruffin mocking not only the show’s host but white people who…1 min
Fast Company|June/July 201846 For linking fans with bandsFabrice SergentCofounder and managing partner, BandsintownEntrepreneur Fabrice Sergent bemoaned years ago that “there wasn’t a Fandango for live music.” He and his business partner, Julien Mitelberg, acquired a Facebook app called Bandsintown, kept the name, and created a site and app where fans could track their favorite artists—and artists could chat directly with (and gather data about) their fans. A 2016 deal with Ticketmaster let concertgoers purchase tickets directly via the platform. Soon Sergent noticed two things: The app had become a hub for frequent concertgoers (who attend an average of eight live music events a year), and 40% of concert tickets in the U.S. typically go unsold. He redesigned the app to scour users’ Spotify and iTunes catalogs, Facebook likes, and more (with their permission), and suggest shows they…1 min
Fast Company|June/July 201849 FOR PUTTING A BOW ON E-COMMERCEJesse GenetCofounder and CEO, Lumi“Packaging is the new storefront,” says Jesse Genet, who founded Lumi with fellow industrial designer Stephan Ango in 2015 to sell bespoke packing materials—colorful cardboard boxes, eye-catching mailers, logo-printed masking tape and tissue paper, and more—to upstart direct-to-consumer-goods companies looking for an edge in a retail landscape dominated by Amazon. Though Lumi, which grew from 4.7 million shipped units in 2016 to 25 million in 2017, is a DIY platform (clients upload and design their own graphics), Genet excels at coming up with novel solutions to tough production challenges. A few recent clients she’s helped:The Field Company: After the cookware purveyor’s signature product, a six-pound cast-iron skillet, took off on Kickstarter, the founders approached Lumi for help in getting it to customers efficiently. “Most people would’ve…1 min
Fast Company|June/July 201852 FOR INCUBATING WALMART’S FUTUREKatie FinneganVP of incubation, Walmart Global eCommerceKatie Finnegan grew up immersed in retail. Her father helped Mickey Drexler reinvent the Gap in the ’90s, and Finnegan remembers spending her adolescence going to store openings, listening to executives talk shop, and even working the cash register—until “my dad heard from his boss that someone from child services had called,” Finnegan recalls with a laugh. She got hooked on retail—“I was always asking things like, ‘Why are you doing it this way? Why not that way?’”—and after college worked under Drexler at J.Crew before launching her own e-shopping concierge. When that startup, Hukkster, was acquired by Jet in 2014, Finnegan stayed to focus on strategic investments. Two years later, after Jet itself was gobbled up by Walmart, she helped launch the retail…1 min
Fast Company|June/July 201856 For rewiring stroke recoveryTej TadiFounder and CEO, MindMazeTHE PROBLEM: Nearly 800,000 people in the U.S. suffer a stroke each year. Survivors battle aftereffects, such as limb paralysis, caused by damaged brain cells.THE EPIPHANY: Tej Tadi was working on a PhD in neuroscience when he realized that virtual reality presented a huge opportunity. When your brain sees someone performing an action, it lights up as it would if you performed that action yourself.THE EXECUTION: Tadi founded MindMaze, a mixed-reality and neuroscience company, in 2012, and then launched the MindMotion Pro, a rehabilitation system that projects movements in VR: A person with paralysis in her left arm could move her right arm, and then see a mirror image showing the left arm in motion. “It tricks the brain into believing there can be recovery,” says…1 min
Fast Company|June/July 201859 For transforming silliness into sawbucksLiza KoshyYouTube star, actress, influencerSince debuting on YouTube with a squirrel impression three years ago, Liza Koshy has grown into a digital comedic force who’s been described as a millennial Lucille Ball. Koshy’s two YouTube channels—which feature the 22-year-old doing bits like portraying a mustachioed character named Jet Packinski—have 2 billion views. She’s parlayed this popularity into a gig on MTV’s TRL reboot and an upcoming series for YouTube Red, as well as ad deals with Calvin Klein and Nike. Koshy’s zany-yet-approachable humor has made her an in-demand influencer for brands that want to connect with gen Z, but Koshy puts her own twist on things. In an ad for Beats headphones, for example, she improvised lines and came up with a scene where she sits on a toilet with…1 min
Fast Company|June/July 201865 FOR FATTENING THE APPLE PAY WALLETJennifer BaileyVP of internet services and Apple Pay, AppleApple veteran Jennifer Bailey took over Apple Pay in 2014 with the goal of making it possible for iPhone users to leave their wallets at home. She has quickly turned the service into a core piece of the Apple operating system and grown in-store acceptance at U.S. retail locations from about 3% at launch to more than 50% today while also integrating Apple Pay into 85 of the top 100 e-commerce apps. In the process, she’s humanized a financial product in surprising ways—witness the happy face that appears when an iPhone X user authenticates at checkout. “Not only did we want to bring more security to payments,” she says, “we wanted to make the whole experience enjoyable.”How do you persuade customers to…2 min
Fast Company|June/July 201868 For narrowing the searchFalon FatemiFounder and CEO, NodeFalon Fatemi was working as a business development consultant when she realized that her instinct for matchmaking—she introduced Mark Cuban to Dropbox, where he’s now an investor and adviser, and connected Zappos to a company it later merged with—had led to millions of dollars in investments, acquisitions, and hires. “I thought, There’s some algorithm I’ve uncovered that’s creating all this value for people around me,” says Fatemi, once Google’s youngest employee (at age 19). To “productize” herself, as she describes it, she founded Node, which uses AI and machine learning to index the web, creating a network showing how people, companies, and products relate to each other. If a client is looking for new business partners, for example, Node can surface prospects by detecting relevant business…1 min
Fast Company|June/July 201871 For featuring tech in a leading roleRodrigo BellottPlaywright and filmmaker“I come from a place of no. It’s not like the U.S. where you’re taught you can do anything,” says Bolivia-born Rodrigo Bellott, who took his country’s conservatism as a challenge. He went on to direct Bolivia’s first film nominated for an Academy Award (2003’s Sexual Dependency) and to create the biggest theatrical event in its history: Tu Me Manques (I Miss You), a 2015 play about the suicide of Bellott’s closeted lover. To reflect social media’s role as a community builder in a country not known for LGBTQ rights, much of the story features Facebook messaging and Skype calls, performed on audience members’ phones. Bellott tried to stage it on Broadway first, but producers told him the chance of losing Wi-Fi made it too risky. So…1 min
Fast Company|June/July 201874 FOR RINGING THE ALARM ON HARMFUL TECHTristan HarrisCofounder, Center for Humane TechnologyTristan Harris was obsessed with magic as a kid and once earned $20 to perform tricks for his fourth-grade class. The experience taught him not only that misdirection could be profitable but also that “magic is all about identifying the blind spots and vulnerabilities of the human mind,” a skill that would serve him well years later as a design ethicist at Google. His job was to explore how digital platforms that steer users’ thoughts might be created more ethically, but after three years in the role Harris no longer wanted to remain part of a company that designed products to keep consumers glued to their screens. After leaving Google, his media interviews and talks at TED established him as an industry leader on the…1 min
Fast Company|June/July 201877 For finding funny ways to sell insurance (we’re serious)Jennifer FitzgeraldCofounder and CEO, PolicygeniusHow do you get younger consumers to care about insurance? Comedy and poetry. Last year, Jennifer Fitzgerald decided that her startup, which connects newbies to providers of life, renter’s, disability, pet, and other types of insurance, needed a way to reach potential customers that didn’t involve Google ads (“insurance” is one of the most expensive search keywords) or Facebook. “Nobody’s going to stop and engage an insurance ad on Facebook,” she says. Fitzgerald decided on an outdoor campaign and then came up with the idea to riff on the New York City subway’s beloved “Poetry in Motion” series, with tongue-in-cheek verse composed in-house. “Blackberries / Fresh milk / All these things / are talked about / in other subway poems. / So / we included them,”…1 min
Fast Company|June/July 201883 For turning Gaza’s ashes into stoneMajd MashharawiFounder and CEO, GreenCakeYears after the violent 2014 Israel-Gaza conflict, homes in the Palestinian territory still lay in rubble. Reconstruction has been a challenge: Israel restricts imports of cement and other basic building materials, saying they can be used for military purposes. But engineer Majd Mash-harawi has developed a workaround using materials already inside Gaza’s borders. Her three-year-old startup, GreenCake, employs a new low-energy manufacturing process to turn ashes, produced by businesses that burn coal or wood, into bricks that are both stronger and cheaper than their conventional alternative. Mash-harawi’s company, which now generates up to 5,000 bricks a month, is financially self-sustaining, despite Gaza’s struggling economy, and is reinventing the male-dominated world of construction by hiring women to run the production line. “It’s not just about creating building…1 min
Fast Company|June/July 201886 For serving streetwear goldRonnie FiegFounder, CEO, and creative director, KithLines at sneaker and streetwear purveyor Kith snake down the sidewalk when a weekly limited-edition product drops. Kith collaborates with a dizzying array of brands (Coca-Cola, Champion, Off-White, and others), and even more than competitors such as Supreme and Flight Club, incorporates its high-low mission into its business model, with boutiques in Bergdorf Goodman and on Brooklyn’s Flatbush Avenue. Several of the seven outposts (in New York, Miami, and Los Angeles) sell cereal and soft serve under the label “Kith Treats.” “The ’90s molded me,” says CEO Ronnie Fieg, who once sold Timberlands to rappers like Jay-Z and Biggie Smalls. “I was obsessed with product, music, and cereal.” In addition to opening Kith Kids last year and hosting his first New York Fashion Week…1 min
Fast Company|June/July 201892 For establishing digital privacy as a designer’s job tooAme ElliottDesign director, Simply SecureLast year was notable for its privacy scandals, from the Equifax hack to the Uber breach. Ame Elliott, of Berlin-based nonprofit Simply Secure, wants designers to protect people. “It’s about telling designers, ‘Hey—security, privacy, transparency, ethics? That’s your job,’” explains the Ideo and PARC vet. Elliott helps companies and organizations in 12 countries address questions like: How can an app offer transparent, easy-to-use privacy controls? How can strong, consistent branding stymie phishers? In the past year, Simply Secure has consulted with such groups as the U.S.-based Open Tech Fund, Tor, and Germany’s Prototype Fund; hosted a summit of technologists, designers, researchers, and the public to talk about ethical design; offered UX consulting to help organizations make their technology more user-friendly and secure; and provided pro bono…1 min
Fast Company|June/July 201896 For loosening the collar on luxury travelSonia ChengCEO, Rosewood Hotel GroupSonia Cheng was not yet 30 when her family’s Hong Kong–based company, Chow Tai Fook Enterprises, acquired the Rosewood Hotel Group and installed her as CEO. In the seven years since, she has transformed Rosewood into one of the world’s leading hotel brands, with 23 properties (the newly renovated Hôtel de Crillon reopened in Paris last July) and 16 more in the pipeline. Where other large, high-end hotel companies emphasize consistency and tradition, Cheng is growing Rosewood by pushing boundaries: She added tented suites to a new resort in Laos, serves chic street food in the signature restaurant of her Beijing hotel, and turned the London property’s once-stuffy bar into a speakeasy that’s a local haunt. “We don’t have a formula,” she says—a sensibility that resonates…1 min
Fast Company|June/July 2018100 FOR HARVESTING A SUSTAINABLE NEW SNACKCourtney Boyd MyersCofounder and co-CEO, AkuaKelp keeps oceans clean (by absorbing nitrogen), offsets climate change (by exchanging carbon dioxide for lots of oxygen), and grows quickly. A staple of Japanese diets, it’s increasingly featured in recipes at high-end restaurants. Courtney Boyd Myers, an avid kite surfer, snacks on the stuff straight out of the sea. For landlubbers, she’s creating a more accessible option: kelp jerky, sold through her 18-month-old startup, Akua, named for the Polynesian deities “who protect the ocean,” she says. Boyd Myers brought three varieties to New York’s Fancy Food Show in June 2017—salt, BBQ, and High Thai’d—and began shipping packages to her crowdfunders this past December. Consumers can order kelp jerky on the Akua site, and the product will be available this summer on Amazon and Thrive…1 min
Fast Company|June/July 2018How Green Was My Valley?1. May 1963William Shockley, the Nobel Prize–winning physicist who cocreated the transistor—the building block that put the silicon in Silicon Valley—gives a speech in which he reveals that he’s a eugenicist. His peers condemn his unscientific racial theories, but his views are a harbinger for the current gulf between Silicon Valley’s meritocratic rhetoric and its not-so-diverse reality.2. June 1975NBC News airs a series detailing how the Pentagon has used Arpanet, its new computer network (and internet forerunner), to spy on antiwar and civil rights activists. “Congress has always been afraid that computers, if all linked together, could turn the government into ‘Big Brother,’” the show reports.3. May 1982Residents of Santa Clara County, where Silicon Valley lies, discover that underground chemical tanks from companies such as Fairchild Semiconductor, Hewlett-Packard, and Intel…4 min
Fast Company|June/July 201801-05 FOR LEADING AMERICANS BEYOND THOUGHTS AND PRAYERSJaclyn Corin, Emma González, David Hogg, Cameron Kasky, and Alex WindCofounders, March for Our LivesCameron Kasky recalls the eerie realization that descended upon the kids huddled in the Marjory Stone-man Douglas High School classroom where he and his younger brother, Holden, were hiding from a 19-year-old former student with an AR-15. “I remember seeing a lot of people not confused anymore,” says Kasky. After all the years of lockdown drills, it was happening to them.Since that February day in Parkland, Florida, when 14 students and three faculty members were killed, Kasky and fellow classmates Emma González, David Hogg, Jaclyn Corin, and Alex Wind have dedicated themselves to preventing it from happening to anyone else. In the week after the shooting, these five teens helped form the core leadership of what…6 min
Fast Company|June/July 201808 For scoring with NBA fansPam ElEVP and chief marketing officer, NBASome major sports leagues issue take-down orders the minute fans upload highlights to social channels, but you won’t hear the NBA crying foul. Where others see a violation of broadcast rights, the NBA sees an opportunity. “You have to trust your fans,” says chief marketing officer Pam El. Since joining the NBA in 2014, she has sought to engage viewers on any platform. NBA original productions The Starters and The Warmup run on Twitter, and Outside the NBA airs on Facebook. All were born, El says, “out of our fans wanting more information and contact with the NBA.” Boasting the largest social footprint of any North American league (a combined Facebook/Twitter following exceeding 60 million), the NBA saw TV viewership rise 8% this season.…1 min
Fast Company|June/July 201811 FOR CHANGING THE NARRATIVEReese WitherspoonFounder, Hello SunshineWhen Reese Witherspoon was 17, she had already appeared in four films. Still, she took an unlikely part-time job, as an intern in Disney’s post-production department. “I wanted to learn about editing, visual correction, and sound mixing,” she tells me 25 years later. Not long after, she worked as a production assistant on the 1995 Denzel Washington film Devil in a Blue Dress, helping with casting, among other things. Also: “I parked Denzel’s Porsche!”That inquisitiveness, as well as nearly three decades in front of the camera, has made Witherspoon one of Hollywood’s most astute producers. She turned Gillian Flynn’s Gone Girl into a $369 million worldwide hit in 2014 (that earned Rosamund Pike an Oscar nomination) and did it again, that same year, transforming Cheryl Strayed’s best-selling…18 min
Fast Company|June/July 201814 For pinpointing Netflix shows you’ll want to watchChris JaffeVP of product innovation, NetflixNetflix’s army of subscribers—125 million and counting—drive the investor confidence that saw the company’s stock rise 60% in the first four months of this year. And it’s Chris Jaffe’s task to get those folks to click on, and enjoy, enough TV shows and movies that they’ll stick around. As the company prepares to roll out 80 original movies in 2018, here’s how Jaffe is adapting user experience and playing matchmaker to keep engagement high.LIMIT THE PREAMBLE: Rivals start promoting their big tentpole movies years in advance, but Jaffe says that strategy doesn’t work for Netflix. “I’ve done exhaustive testing—9, 12, 18 months out—and it doesn’t seem to resonate,” he says. Jaffe uses Netflix’s menus, in-app notifications, and even old-fashioned email to alert people to new…1 min
Fast Company|June/July 201817 For giving Google hardware soft skillsRick OsterlohSenior VP of hardware, GoogleOver the past couple of years, Rick Osterloh has transformed Google’s sporadic, often unsuccessful approach to creating consumer electronics into a meaningful effort that harnesses the company’s greatest strength: its software. Under Osterloh, a former president of Motorola, the search giant’s hardware division has used its AI-infused Google Assistant voice service to bolster both the Pixel phones (which let you summon the Assistant with a squeeze) and Google Home smart speakers, which fulfill a long-standing dream of Googlers to create an ambient, interactive presence like the computer from Star Trek. In February, Google released the tiny Clips video camera, targeted at parents and pet lovers. The $250 device uses computer vision to recognize beloved creatures and smiling faces and then deploys machine learning to know…1 min
Fast Company|June/July 201820 For battling fake newsHany FaridProfessor of computer science, Dartmouth UniversityA specialist in computer vision and image forensics, Dartmouth professor Hany Farid is at the leading edge of policing the growing threat of machine-learning malfeasance. Last October, he helped launch a five-year program for DARPA called MediFor (media forensics), which is developing software that can analyze hundreds of thousands of images a day and immediately assess if they’ve been altered—spotting, for example, if any color pixels have been disturbed. “Looking ahead to the midterms and 2020, we’re likely to see videos in which faces are swapped and voices are altered so that you get candidates saying something controversial,” he says. Farid also coauthored a bombshell study in January that revealed how a popular AI software—commonly used in sentencing and parole decisions to predict criminal…1 min
Fast Company|June/July 201823 For offering India’s budget hotel owners an upgradeRitesh AgarwalFounder and CEO, OyoRecognizing that the small, independently owned hotels, inns, and guesthouses that account for most of India’s hotel inventory could offer travelers better experiences with the right technology, Ritesh Agarwal launched Oyo. Five years later, he has knit together the country’s largest budget hospitality company by giving property owners tools that automate room availability, revenue management, customer relations, and marketing, boosting occupancy rates to roughly 75% (65% of guests are repeat visitors). With more than 75,000 rooms spread across India, Nepal, and Malaysia (accounting for 2.2 million room nights in December alone), Oyo is also one of India’s most powerful booking engines: 95% of its reservations are made through company channels, eliminating travel agency fees. “The neighborhood hotel can now fight the big boys,” Agarwal says.…1 min
Fast Company|June/July 201826 For training women at Disney to codeNikki KatzVP of technology, The Walt Disney CompanyWhile many people are working to recalibrate the gender imbalance in software engineering by encouraging young women to study computer science in school, Nikki Katz is taking a different, less obvious approach: She’s helping women already at Disney—in nontechnical roles—segue into software careers. She launched a pilot program in 2016 called Code: Rosie (a nod to WWII icon Rosie the Riveter), which offers a rigorous three-month training program and yearlong apprenticeship to female employees, regardless of background, who want to join Disney’s technical ranks. After their coding boot camp, trainees split their apprenticeships into six-month rotations to help them figure out where to take their new skills, and are assigned buddies to ease them into their new positions. “What I’m most proud of…1 min
Fast Company|June/July 201829 For diversifying our queueCharles D. KingFounder and CEO, MacroCharles D. King founded the film, TV, and digital studio Macro in 2015 to tell the stories of what he calls “the new majority”: African Americans, Latinos, Asians, “people whose stories haven’t traditionally been told.” For King, the effort is as market-based as it is mission-driven. His target audience, young people of color, consumes “more content across every platform” than any other demographic, he says. To achieve his goals, King nurtures diverse talent behind the camera. The 2017 film Mudbound, for example, which Macro coproduced, nabbed four Academy Award nominations, including firsts for an African-American woman for adapted screenplay and for a woman in cinematography. King applies this ethos to Macro’s other projects, such as Boots Riley’s Sorry to Bother You, a workplace satire, which…1 min
Fast Company|June/July 201832 FOR LYFT-ING THE BARMelissa WatersVice president of marketing, LyftLast year, ride-hailing company Lyft differentiated itself from bad-publicity magnet Uber by playing up its social responsibility. Melissa Waters, who joined Lyft in 2016 from Pandora, oversaw a quirky brand campaign last October with Jordan Peele and Tilda Swinton piloting a space capsule and reminding riders that “it matters how you get there.” Waters also launched a “Round Up and Donate” campaign, giving Lyft riders the option to round up their fare to benefit any of a dozen charities, from Black Girls Code to the USO; since May 2017, more than 770,000 people have contributed more than $5 million. Over the past year, the company extended service to 54 additional American cities, doubled its drivers to 1.4 million, provided rides to 92% more passengers (23…2 min
Fast Company|June/July 201835 For capturing neo-NazisElle ReeveReporter, Vice News Tonight on HBOWhen reporter Elle Reeve traveled to Charlottesville, Virginia, last August to cover the Unite the Right rally for HBO’s Vice News Tonight, she expected to file a three-minute clip. But as she and her small video crew began gaining intimate access to thugs with guns and neo-Nazi leader Christopher Cantwell, who claimed, “We’ll fucking kill these people if we have to,” she knew she was onto something more. Having studied online subcultures before, including hateful political movements on 4chan and Reddit, she realized she was observing one of these niche groups violently assert itself in the real world. She delivered a 22-minute documentary that became the basis for a special episode of Vice News Tonight, offering an unfiltered view of a newly emboldened movement.…1 min
Fast Company|June/July 201837 / 38 For inking a video-game hitChad and Jared MoldenhauerCofounders, directors, Studio MDHRSaskatchewan-born siblings Chad and Jared Moldenhauer’s first video game—the visually stunning run-and-gunner Cuphead—sold more than 2 million units between its late-September 2017 release and the end of the year. Forgoing super-realistic 3-D graphics, Cuphead uses hand-drawn animation inspired by 1930s “rubber hose”–style cartoons (think Steamboat Willie) and an original big-band score as the backdrop for an action game that’s addictive yet easy to master. Cuphead was influenced in part by “studying a lot of games” from the Sega Master era, says Chad, a former digital marketer who taught himself to draw by watching old cartoons. Jared, who had worked for the family’s construction business, designed the game play while Chad’s wife, Maja, hand-inked its visuals. The Moldenhauers mortgaged their homes to finish production; a…1 min
Fast Company|June/July 201841 FOR SPREADING FLAMIN’ HOT PIXIE DUSTJennifer SaenzSVP and CMO, Frito-Lay North AmericaFor three days last August, Jennifer Saenz’s restaurant, the Spotted Cheetah, was the hottest bistro in New York City. The menu, designed by Food Network celebrity chef Anne Burrell, featured Mac n’ Cheetos, Flamin’ Hot Limon Chicken Tacos, Cheetos Meatballs, and more, attracting media and social attention worldwide. The pop-up is just one of several clever plays that Saenz, who oversees the marketing behind Frito-Lay’s $14 billion snacks business, has generated in the past year for Cheetos alone. (In March, she released a Cheetos Vision app that makes everything look orange.) Saenz conceived the restaurant stunt after her team saw people on social media “using Cheetos in all kinds of recipes, whether it was pizza, bagels, or sushi,” she says. “Cheetos were finding their…1 min
Fast Company|June/July 201844 FOR TURNING COMMERCIALS INTO STORIESNazanin RafsanjaniVice president of new show development, Gimlet MediaChompers is a program aimed at the toddler set and available via Amazon’s Echo. Each episode is just a couple of podcast-like minutes of content, but Chompers manages to squeeze in jokes, stories, science, and riddles alongside toothbrushing instructions and a few subtle nods to the show’s sponsors, Crest and Oral B. The program represents Gimlet Media’s first foray into Alexa skills (apps designed specifically for the Amazon Echo platform), and reveals an eclectic approach to branded audio content that is the brainchild of Nazanin Rafsanjani, who joined Brooklyn-based Gimlet Media in 2015 after a decade producing for The Rachel Maddow Show, NPR, and This American Life. Her mandate over the past year has been to create sponsored podcasts that advertisers feel…1 min
Fast Company|June/July 201847 For empowering modelsSara ZiffFounder, Model AllianceIn February, for the first time, New York Fashion Week offered private dressing areas for models, who are typically expected to change in full view of crew and photographers backstage. The development was the result of lobbying by model turned advocate Sara Ziff and Model Alliance, the nonprofit she founded in 2012 as a union alternative for models and, eventually, other independent fashion workers. “There’s an unfortunate sense that models are privileged, and if they don’t like the industry, they should get a ‘real job,’” Ziff says. “Though models appear to lead glamorous lives, the reality can be pretty far from it.” She is now working with agencies, publishing companies, and brands to make sure that models are afforded respect on and off the runway. Also through…1 min
Fast Company|June/July 201850 For matching digital minds with grassroots effortsJessica AlterCofounder, Tech for CampaignsAfter Donald Trump won the election in 2016, Jessica Alter, a Silicon Valley entrepreneur, felt an overwhelming urge to do… something. Shouldn’t there be a way, she thought, for politically frustrated tech workers in Silicon Valley to put their skills to use? Alter launched Tech for Campaigns in January 2017 as a way to connect tech workers with Democratic and left-leaning candidates in need of pro bono assistance, from coding and web design to social media strategy. “Having a digital component to a campaign is table stakes now,” says Alter. Volunteers—more than 4,000 so far—devote several hours a week outside of their workday to specific projects, such as building a site or rolling out a Twitter campaign. Last year, those volunteers took on a total of…1 min
Fast Company|June/July 201853 / 54 For going up against Big SmileyJennifer 8. Lee and Yiying LuCofounders, EmojinationIf you’ve ever used emoji like the hijab or the DNA double helix, you can thank Jennifer 8. Lee and Yiying Lu. The pair founded Emojination, a platform that allows anyone to submit a symbol to be considered for the world’s keyboard. Lu, a Chinese-born graphic artist, and Lee, a Chinese-American writer and entrepreneur, started Emojination in 2015, after making plans for a dumpling dinner over text and realizing there was no dumpling emoji. “Dumplings are universal—and emoji is a global universal language,” Lee says. They learned that the Unicode Consortium consists of 12 organizations, including Apple and Google, that pay $18,000 a year for the privilege of voting on the lexicon, a process that can take more than 18 months. “How do you…1 min
Fast Company|June/July 201857 FOR ENSURING THAT THE BLEAT GOES ONEmily PelleymounterCreative director of video, The Dodo“When you’re watching a Dodo video,” says Emily Pelleymounter, “you know it’s a Dodo video, regardless of the platform it’s on.” Since joining the four-year-old digital media company in 2015, Pelleymounter has led the effort to professionalize the content under the Dodo’s increasingly sprawling brand, which leverages cute, funny, and heart-wrenching pet videos to support animal rights. This often means repackaging viral-worthy clips floating around the internet with polished graphics, additional footage, interviews, and links to relevant shelters or adoption agencies. Pelleymounter also oversees the look of the Dodo’s recently launched Spanish-language sister channel, El Dodo, along with programs such as Pittie Nation and Odd Couples, which are currently among the most loved original series, per episode, on Facebook Watch. The Dodo, which regularly…1 min
Fast Company|June/July 201860 FOR MAKING FASHION SIZZLETelfar ClemensDesigner, TelfarLiberian-American designer Telfar Clemens’s approach to fashion is summarized in his current collection’s tagline: “Not for you—for everyone.” Inclusivity has been the organizing principle of his runway collections since he began in 2006, but the social and political landscape is helping make his defiance of gender, race, and class resonate widely. Last year, Clemens won the CFDA/Vogue Fashion Fund—and was also tasked with creating the uniforms for White Castle’s 15,000 employees.What attracted you to fashion? [I wanted] to make the clothes that basically didn’t exist for me when I was a child. I was always attracted to women’s wear, but I was never allowed to wear it, so I made sure there were no gender assignments. You get to wear exactly what you want.Your work is hard to…2 min
Fast Company|June/July 201863 For being Pinterest’s eyesLi FanEngineering lead, PinterestPinterest isn’t the largest social network, but it has one major edge over its competitors: 98% of users actually try something they see on the platform—recipes, craft projects, shopping tips, and more. To help every one of Pinterest’s 10 billion pins find its target audience, lead engineer Li Fan led an effort last year to use machine learning to better understand the content and context of each pin, from the images to the comments to the way users tag and arrange them on their own Pinterest boards. By harnessing this data, Pinterest is better able to recommend pins according to each user’s taste—an effort that increased clicks and saves by 20% last year across the home feed. What’s more, Fan uses these insights to help Pinterest promote…1 min
Fast Company|June/July 201866 For coloring housing a deeper shade of greenAaron FairchildCofounder and CEO, Green CanopyAaron Fairchild’s general contractor and real estate investment group, Green Canopy, is small ($80 million in revenue to date versus nearly $6 billion for Toll Brothers in 2017 alone), but it’s the only U.S. builder dedicated to erecting exclusively certified “deep green” single- and multi-unit homes. In addition to having more than 80 net-zero-energy homes in development in Seattle and Portland, Oregon, and incorporating sustainable materials and energy-efficient lighting and appliances into all its work, the B Corporation focuses on walkable urban “infill development” (building in vacant or underused parcels within existing urban areas) rather than targeting undeveloped land on the city’s outskirts, which contributes to sprawl. Intensely aware of how “real estate has been used as a weapon to keep historically marginalized populations marginalized,”…1 min
Fast Company|June/July 201869 For forecasting data-driven, must-see TVNora ZimmettSVP of programming, The Weather ChannelNora Zimmett uses technology and narrative to turn atmospheric disturbances into must-watch events. When a big storm is brewing, viewers can get the temperature or wind speed from an app, but they tune in to the Weather Channel to see an augmented-reality illustration of the damage each additional foot of rain can inflict on a house—or the way weather conditions might affect an NFL game based on players’ past performances. “We are providing you with what the world looks like through numbers,” says Zimmett, a former CNN producer who joined TWC in 2014. This extends to what she calls “preventable disasters.” After a story last summer about a baby perishing in a hot car, Zimmett created the Scorching Car Scale, which uses a formula…1 min
Fast Company|June/July 201872 For translating Airbnb into ChineseVivian WangExperience design manager (China), AirbnbAs manager of the design team behind Airbnb’s expansion into China, Vivian Wang is adapting the American home-sharing platform for the Chinese market, which the company thinks will be its biggest by 2020. “China just moves so fast—the design DNA is really shifting,” she says. Her team has rebranded Airbnb as the easier-to-pronounce Ai Bi Ying and localized the onboarding and payments processes by integrating them with ubiquitous Chinese apps WeChat and Alipay. The group also rolled out region-specific features, such as a mobile-only tool that enables users to share travel tips, helping locals get used to the idea of vacationing in a stranger’s home. Airbnb’s China business is exploding, with reportedly more than 150,000 active listings and more than 10 million bookings in 2017—up…1 min
Fast Company|June/July 201875 For putting real heart into drug trialsMisti UshioCEO, Tara BiosystemsDuring the tortuous process of securing FDA approval, many promising drugs stumble over the same hurdle: cardiovascular complications. Misti Ushio’s Tara Biosystems has developed a new platform that can expedite testing and dramatically reduce costs. She and cofounders Gordana Vunjak-Novakovic and Milica Radisic (two longtime collaborators) have developed small strips of live human heart material—about 3 millimeters long—that can be bathed in drug solutions and monitored for reactions, allowing pharmaceutical companies to gauge toxic side effects (and cardiac benefits) before turning to animal testing or human trials. The live heart model is already being used by 10 companies, including GlaxoSmithKline and Regeneron. Ushio compares it to “a tissue machine,” with about 200 mini hearts available at any given time, “so we’re always ready if we need to…1 min
Fast Company|June/July 201881 For glimpsing drug-related side effects through wearable techMichelle LongmireCofounder and CEO, MedableMichelle Longmire’s fascination with genetics might be, in fact, inherited—her father helped create the first map of the human genome. As a student at Stanford Medical School, however, Longmire realized that in the rush to comb genetic data, doctors overlooked a big opportunity, presented by new technology, to gauge overall health. Medable, which she founded in 2014, is a digital health platform that taps into smartphone sensors and wearables to gather lifestyle data, including sleep patterns, socialization habits, and movement statistics. Currently open to people in clinical drug trials, the platform is used by researchers to understand how a drug affects patients’ everyday lives. “Before our system, [clinicians] didn’t capture data outside the walls of the clinic,” Longmire says. Last year, Medable partnered with hospital systems…1 min
Fast Company|June/July 201884 For coaching Salesforce to aim highSuzanne DiBiancaChief philanthropy officer, SalesforceSalesforce’s new headquarters is the tallest building in San Francisco and will soon become the largest commercial water-recycling site in the U.S., able to treat and reuse 7.8 million gallons a year. The water project was spearheaded by Suzanne DiBianca, who cofounded the Salesforce Foundation nearly two decades ago and pioneered the company’s model of philanthropy: to donate 1% of product, equity, and employee time to nonprofit causes. (Thousands of companies have since committed to the Pledge 1% movement.) Two years ago, CEO Marc Benioff tapped her to oversee Salesforce’s efforts to integrate social responsibility and philanthropy throughout its business. Last year, she successfully pushed the company to offset its carbon emissions and steered the launch of a $50 million social-impact fund as part of Salesforce…1 min
Fast Company|June/July 201887 For going with the grainChris JordanCOO, TartineChris Jordan, a former director of coffee quality at Starbucks and CEO of Verve Coffee Roasters, drew on his background with farmers to rethink supplier networks when he joined Tartine in 2016. The fast-growing global bakery is now “prefinancing” crops for the Washington state farmers who grow sustainable, high-quality wheat and ancient grains for its California outposts. “We write $40,000 or $50,000 checks every season for their seed,” says Jordan. Tartine then funnels the harvest through a single miller that has optimized its process for the bakery’s recipes. About 80% of bread ingredients will come through this network. “We are dependent on each other,” Jordan says, so “we’ve got to be good at coordinating our schedules. But we are supporting farmers that practice good land stewardship, and our…1 min
Fast Company|June/July 201890 FOR HELPING WOMEN CALL THE SHOTSAlma Har’elFounder, Free the BidAlma Har’el was tired of hearing the same old excuses for why brands and ad agencies weren’t hiring female directors, so at the end of 2016 she launched Free the Bid to get more women behind the camera. After committing to consider a bid from at least one woman director for every ad they plan to create, agencies and brands gain access to the nonprofit’s curated database of hundreds of top female filmmakers. Nearly 70 agencies and more than a dozen major brands have signed on, including Coke, Diageo, and Levi’s. Two major agencies—BBDO and CP+B—reported a 400% increase in assignments to women, and Free the Bid’s efforts have led to prominent TV spots, including Siri Bunford’s Super Bowl ad for Google Home.Why is Free the…2 min
Fast Company|June/July 201893 For being a boutique-fitness ambassadorJoey GonzalezCEO, Barry’s BootcampIt took Joey Gonzalez a year to work up the courage to enter the first Barry’s Bootcamp location, in West Hollywood, California, in 2003. After discovering both a high-intensity workout and an embracing culture, he became a member, then an instructor, and later a manager. Today, as CEO, he’s tempting users around the globe to give the cult-fitness brand’s classes a spin: In the past 18 months, Barry’s has expanded from 36 to 42 cities and touched down in surprising international locations, including Milan, Dubai, and Stockholm, while his rivals stay focused on North America. Some 65,000 people now attend Barry’s classes each week. As he broadens the company’s footprint, Gonzalez maintains its essence (the house music and disco lighting are constants) but tailors outposts to local…1 min
Fast Company|June/July 201897 / 98 For generating shelf lifeAlana Branston and Ali KriegsmanCofounders, BulletinFor small, direct-to-consumer e-commerce companies, getting into brick and mortar can be expensive—and risky. In November 2016, content marketers Alana Branston and Ali Kriegsman launched Bulletin, a retail concept that invites women-run businesses to stock shelves in its stores. Makers pay the Y Combinator–backed startup, which has three outposts in New York City, a monthly membership fee based on the store location and products the vendor offers. The arrangement appears to be just the break brands were waiting for: Thousands are on a waiting list. Bulletin’s stores are profitable, and a nationwide expansion is planned. “You read headlines about the retail apocalypse, but for us, there’s a huge opportunity,” says Branston. Ten percent of proceeds go to Planned Parenthood; to date, the company has raised…1 min
Fast Company|June/July 201810 Pioneers of Personal Branding1. Hector Boiardi 1929Boiardi (boy-ar-dee), a Cleveland chef, sold take-home meal kits of his dishes due to customer demand. During World War II, he canned his pasta meals for servicemen, popularizing Italian food.The impact: That’s Boiardi’s face in the Chef Boyardee logo, making him godfather to celebrity chefs like Wolfgang Puck and Rachael Ray.2. Andy Warhol 1962The painter turned Campbell’s Soup into art and brand-ified celebrities with silk-screen portraits of Marilyn Monroe, Elvis Presley, and others.The impact: Warhol’s 1968 observation that “in the future, everyone will be world-famous for 15 minutes” has become the rallying cry for aspiring social media influencers and reality-TV stars.3. Muhammad Ali 1966The outspoken heavyweight boxing champion conscientiously objected to being drafted to fight in Vietnam—at great personal cost.The impact: Ali helped turn public sentiment against…3 min